FAQ
What payment options are available?
A: We accept payments by Multibanco, Mb Way, Visa, Mastercard, American Express, Multibanco, Shop Pay, Apple Pay and Google Pay
How long does it take to receive my order?
A: Orders are generally delivered within 7 business days of payment confirmation. You can see our delivery policy . here .
Can I exchange or return a product?
A: Yes, it is possible to exchange or return a product within 30 days of receipt. It is important that the product is in perfect condition, with tags and no signs of use. Confirm our return policy . here .
How do I track my order?
A: Once your order has been shipped, you will receive an email with the delivery tracking code. Just click on the link and track the status of your order.
Do you have a physical store?
A: We currently do not have physical stores. We are an online store.
How do I choose the correct size?
A: We provide a measurement table for each product. We recommend that you check your measurements and compare them with the measurements in the table before making your purchase.
What if I have any questions or problems with my order?
A: We are always available to help. You can contact us via email, WhatsApp or online chat and we will do our best to resolve your issue as quickly as possible. . In between . in . contact . .