1. Delivery Times

1.1. We aim to process and dispatch orders within 1-2 business days of payment confirmation.

1.2. Delivery times vary according to your location in mainland Portugal and islands. Estimated delivery times will be indicated during the checkout process.

2. Delivery Conditions

2.1. Deliveries from our website are only made to mainland Portugal and islands.

2.2. Deliveries are made from Monday to Friday, excluding holidays.

2.3. Deliveries are made to the address indicated during the purchase process. Please be sure to provide accurate information to avoid delivery delays.

2.4. If you are not present at the time of delivery, a notice will be left so that you can arrange a new delivery or collect the product at the designated delivery point.

3. Shipping Costs

3.1. Shipping costs will be calculated during the checkout process, based on the total weight of the order and its location.

3.2. We offer free shipping for orders over a certain value, as indicated on the website.

3.3. We are not responsible for delays in delivery due to circumstances beyond our control, such as adverse weather conditions, strikes, or transport problems.

4. Shipping Tracking

4.1. After your order has been dispatched, you will be provided with a tracking number so you can track the status of the delivery.

5. Products Damaged or Lost during Transportation

5.1. If you receive a damaged product, please contact us immediately. We will request images of the damaged product for evaluation and will arrange a refund or replacement as necessary.

5.2. If your product is lost in transit and is not delivered within the estimated time frame, please contact us to investigate and resolve the issue.

6. Contact

6.1. For all questions related to deadlines, delivery conditions and shipping costs, please contact us by email: astredikstore@gmail.com or by phone/WhatsApp: +351 933054448 (Call to national mobile network).

This Deadlines, Delivery Conditions and Shipping Costs Policy was last updated on 10/23/2023. By making a purchase on our website, you agree and accept the terms of this policy.